1. INTRODUCTION
Welcome to [Freight Liners LLC] (the “freightlinersllc.com“). Your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights in relation to your personal data. By using our Website, you agree to the terms of this Privacy Policy.
I agree to receive promotional messages sent via an autodialer, and this agreement isn’t a condition of any purchase. I also agree to the terms of service and privacy policy 4 Msgs/Month. Msg and data rates may apply.
Information We Collect
Personal Information
When you use our Website, we may collect personal information that you provide directly to us. This includes but is not limited to:
- Contact Information: Name, email address, phone number, and physical address.
- Account Information: Username, password, and other registration details.
- Payment Information: Credit card details, billing address, and transaction history.
- Communication Records: Emails, chats, and other correspondence with our customer support.
Non-Personal Information
We also collect non-personal information that does not directly identify you. This includes:
- Device Information: IP address, browser type, operating system, and device type.
- Usage Data: Pages visited, time spent on the Website, links clicked, and other usage patterns.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Website. These technologies help us understand how you interact with our Website, personalize your experience, and improve our services.
How We Use Your Information
Providing Services
We use your personal information to:
- Process your orders and provide freight shifting services.
- Communicate with you regarding your orders, inquiries, and support requests.
- Manage your account and provide customer support.
- Process payments and prevent fraud.
Improving Our Website
We use non-personal information to:
- Analyze usage patterns and improve the functionality of our Website.
- Customize content and advertisements to suit your preferences.
- Develop new features and services based on user feedback and usage data.
Marketing and Promotions
With your consent, we may use your personal information to:
- Send you promotional emails and newsletters.
- Inform you about special offers, discounts, and new services.
- Conduct surveys and collect feedback to improve our services.
Legal Compliance
We may use your personal information to comply with legal obligations, resolve disputes, enforce our terms and conditions, and protect our rights and interests.
How We Share Your Information
Service Providers
We may share your personal information with third-party service providers who assist us in operating our Website, processing payments, delivering services, and conducting marketing activities. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.
Business Transfers
In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the new owner. We will notify you of any such change and provide you with the opportunity to opt-out if your information will be used in a manner different from that stated at the time of collection.
Legal Requirements
We may disclose your personal information if required by law or in response to valid requests by public authorities, such as a court or government agency.
Protection of Rights
We may disclose your information to protect the rights, property, or safety of our company, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, secure server environments, and regular security assessments.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights
Access and Update
You have the right to access and update your personal information. You can do this by logging into your account or contacting our customer support team.
Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. This allows you to transfer your data to another service provider.
Right to Erasure
You have the right to request the deletion of your personal information under certain conditions, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
Restriction of Processing
You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data or object to the processing.
Right to Object
You have the right to object to the processing of your personal information for direct marketing purposes or when processing is based on our legitimate interests.
Withdraw Consent
If we process your personal information based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
Lodging a Complaint
If you believe that we have infringed your rights, you have the right to lodge a complaint with a supervisory authority in your jurisdiction.
Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
Third-Party Links
Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of such third parties. We encourage you to read the privacy policies of any third-party websites you visit.
International Data Transfers
If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Website, you consent to the transfer of your information to our facilities and third parties as described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our Website and updating the effective date. Your continued use of the Website after such changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
[Freight Liners LLC]
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Physical Address]
Additional Information for California Residents
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA). This section provides information about those rights and how to exercise them.
Right to Know
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the purposes for collecting the information, and the categories of third parties with whom we share your information.
Right to Delete
You have the right to request that we delete any personal information we have collected about you, subject to certain exceptions.
Right to Opt-Out
You have the right to opt-out of the sale of your personal information. We do not sell personal information to third parties. If we change our practices in the future, we will update this Privacy Policy and provide you with the opportunity to opt-out.
Right to Non-Discrimination
You have the right to not be discriminated against for exercising any of your CCPA rights. This means we will not deny you goods or services, charge you different prices, or provide you with a different level or quality of services if you exercise your rights.
How to Exercise Your Rights
To exercise your rights under the CCPA, please contact us using the contact information provided in Section 11. We may need to verify your identity before processing your request, and we will respond to your request within the time frame required by law.
Additional Information for EU Residents
If you are a resident of the European Union (EU), you have additional rights under the General Data Protection Regulation (GDPR). This section provides information about those rights and how to exercise them.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: Where you have given us consent to process your personal information for specific purposes.
- Contract: Where the processing is necessary for the performance of a contract with you.
- Legal Obligation: Where the processing is necessary to comply with a legal obligation.
- Legitimate Interests: Where the processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.
Data Subject Rights
In addition to the rights mentioned in Section 6, EU residents have the following rights under the GDPR:
- Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal information.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object to Automated Decision-Making: You have the right to object to decisions based
SMS Privacy Policy
FREIGHTLINERS LLC may disclose Personal Data and other information as follows:
- Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
- Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
No Refund Policy
At Freightliners LLC, we are committed to providing high-quality trucking and dispatching services to meet the needs of our clients. Please be advised that all payments made for services rendered are non-refundable. Once services are booked or rendered, we are unable to process any refunds.
We encourage all clients to carefully review their service requests and consult with our team before making any payments. Our goal is to ensure complete satisfaction, and we are happy to address any questions or concerns you may have before proceeding with any agreements.
By engaging with Freightliners LLC, you acknowledge and accept our no-refund policy.